Who we are
When someone dies, a family shouldn't have to become a project manager. AfterLife is the steady hand they turn to first — and the first thing we do is connect them to a trusted local funeral director, then carry everything around it: the registrar, the thirty organisations to call, the paperwork, one running case file. We don't replace the professionals who do this work. We bring families to them, and take the weight off everyone.
When someone dies in the UK today, the average family spends 60–80 hours over the following six months on practical and administrative work — hours stolen from grief and recovery, from the things that actually matter. They make somewhere between 30 and 60 phone calls to organisations they've never heard of, repeat the same painful information each time, and learn — often through expensive mistakes — what they should have done differently.
An undertaker handles part of this. A solicitor handles part of this. A bereavement counsellor handles part of this. But nothing handles all of it. The family is the integrator — the central node holding the whole thing together at the moment they're least equipped to do so.
AfterLife is the integrator. One co-ordinator. One file. Everything from collection to probate.
We're faith-aware by design — Muslim, Jewish, Hindu, Sikh, Catholic, all faiths and none — because timing and dignity vary enormously. We're transparent about money: we charge a fixed Concierge fee, you don't pay until we've spoken to you and confirmed what you want, and you can walk away with no charge after that first call. We're regulated where it matters, partnered where it makes sense, and we tell the truth about what we are and aren't.
This is the company we wanted to exist for our own families. So we built it.
AfterLife is a UK marketplace and concierge service. We list vetted funeral directors, cemeteries, crematoria, celebrants, solicitors, will-writers, florists, stonemasons, and dozens of other bereavement providers. We don't own any of them. We don't take ownership of any of them. Our job is to help you find the right ones for your circumstances and to co-ordinate with them on your behalf.
Vetted providers pay a flat monthly listing fee to appear on the AfterLife marketplace. Some categories also pay a referral fee when a customer reaches them through us. We disclose every commercial relationship on each provider's listing page.
Funeral directors must be NAFD or SAIF members and compliant with the CMA Order. Solicitors must be SRA-regulated. Will-writers belong to IPW or SWW. Charities and faith venues are listed free of charge. We verify membership at sign-up and annually.
When you engage Concierge, we co-ordinate with the providers you choose. We are not funeral directors, solicitors, or financial advisers ourselves — we are a co-ordination service working with regulated professionals on your behalf.
We do not own funeral directors, plan providers, or solicitors. We do not push specific providers based on commission. Rankings on the marketplace are based on distance from your postcode, provider rating, and faith specialism — not on what they pay us.
AfterLife is led by people with backgrounds across funeral services, professional services, regulated financial services, and consumer technology. Day-to-day operations are handled by a small, named team — full leadership detail will be published as we move toward public launch.
When families hand us something this important, the regulatory backbone matters as much as the kindness in the conversation.
AfterLife operates as a UK-registered business in England & Wales. Full legal entity details are in our Privacy Notice and at the foot of every page. Filings public, structure transparent.
Probate work is delivered by SRA-regulated solicitors in our vetted network. Wills and LPAs are solicitor-reviewed. Members of STEP, the Society of Will Writers, or the Institute of Professional Willwriters as relevant.
Funeral plan providers in our network are FCA-authorised and follow Funeral Planning Authority standards.
We hold your case file securely, use it only for what you've asked us to do, and delete it when you ask. UK GDPR. ICO-registered.
Your first call with a Concierge co-ordinator is free. You only pay when you've spoken to us and confirmed you want to go ahead. Walk away after that first call with no charge if it isn't for you.
Modern Slavery Act statement published annually. Independent complaints process. Both linked in the footer of every page.
AfterLife earns money in two distinct ways. We tell you exactly how, because we think you should be able to make an informed choice.
Families who want hands-on help pay for one of our Concierge tiers — Light (£199), Guided (£399), Full (£599), or Complete (£1,299, the full post-funeral support package). Your first call is free; nothing is charged until you have confirmed exactly what you want us to do. If you walk away after that call there is no charge. This is our primary commercial relationship with you.
For three specific categories — life insurance, independent financial advisers, and equity release advisers — AfterLife receives a one-off introducer fee from the regulated firm if you engage them and they accept you as a client. Fees range from £90 to £200 depending on the category.
Three things to know about this: (a) the firm pays AfterLife, not you — the fee does not change what you pay; (b) the firm exercises its own independent regulated judgement on whether to take you on, not us; (c) we disclose this on every marketplace page where these categories appear, so you can decide whether to engage in light of it.
Pre-paid funeral plans are different. The post-2022 FCA rules ban commission to intermediaries for funeral plans. AfterLife receives no payment from funeral plan providers and takes no fee if you buy a plan. The providers we list in that category are signposts only. We may introduce a different arrangement for plans in 2027 under an Appointed Representative structure with a small number of providers; until then, the category is free of any commercial interest on our part.
For everything else — funeral directors, florists, celebrants, solicitors, stonemasons, and so on — local suppliers pay AfterLife a modest monthly subscription to appear on the marketplace in their postcode area, plus a commission on bookings we deliver. Again, this is paid by the supplier, not by you. The supplier's price to you is no different from booking them directly.
We do not sell your data. We do not run advertising. We do not take a slice of your inheritance or your spouse's pension. If you ever notice we have not been straight with you about how we are paid for anything, please tell us — hello@afterlifetechnologies.co.uk.
It takes about five minutes, costs nothing, and gives you a personalised plan you can keep — whether or not you choose to engage Concierge afterwards.
